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Premium, Natural health supplements for your dog, made in ireland

FAQs

FAQ’s

General

Can your supplements be used with prescription only medicines?

All our supplements are natural, therefore can be used in conjunction with most prescription-only medicines. Please check with your vet or contact our customer service team at hello@bluepetco.com

Is there anything I should look out for when I first add Blue Pet Co. to my pet’s diet?

Like any dietary change adding Blue Pet Co. can (occasionally) cause a mild digestive upset. If necessary, stop the Blue Pet Co., let the digestive system settle down and reintroduce again, starting at a very low amount and gradually building up to the label amount. This will allow the digestive system time to adjust to the new dietary elements.

Are there any discounts available?

We currently offer 20% off all subscriptions. If you would like more information on offers outside of our subscription you can contact our customer service team team at hello@bluepetco.com

How quick is your delivery?

We dispatch all orders with An Post on a next working day basis. Providing an item is in stock, we endeavour to dispatch all orders received by midday on the same day. We dispatch orders Monday to Friday and do not dispatch at weekends. We also have a next day delivery option available.

Subscription

Is there any penalty or fine for cancelling my subscription?

Not at all, you can pause, cancel or skip at any time you choose, from a day to a year, we want this to be as flexible and easy for you as possible, so no contracts!
This can be done in your account (https://bluepetco.com/account/login). Alternatively please contact us on email at hello@bluepetco.com

How much can I save?

With our subscription service you can save 30% for signing up with one product.

Is there a contract with a subscription?

No, you are not tied into anything and free to leave at any point.

How is payment taken and when?

Upon setting up a subscription we will take your bank details from you, then based on the amount of days/ months you’ve asked for the product is when you will then be charged.
For example, every 7 days would mean you would be charged on the 7th day and then your subscription will arrive between 3-5 working days.
We send out an email reminder three days before payment is due just in case you want to skip that month for any reason.